Return & Refund Policy – Asad Collection

At Asad Collection, customer satisfaction is our priority. Please read our return and refund policy carefully.

Return Policy

• Customers can request a return within 5 days of receiving their order.
• The item must be unused, unworn, and in original condition with all tags and packaging included.
• Products that are damaged due to customer misuse will not be eligible for return.
• To start a return request, please contact our support team with your order details.

Refund Policy

• Once we receive and inspect the returned item, we will notify you about the approval of your refund.
• Approved refunds will be processed within 5 business days.
• Refunds will be sent through the original payment method used during purchase.
• Shipping charges are non-refundable unless the product received was damaged or incorrect.

Exchange Policy

• Exchanges are available only for defective, damaged, or wrong items received.
• Customers must contact us within 5 days of delivery for exchange requests.

Non-Returnable Items

The following items cannot be returned or refunded:

• Used or washed products
• Sale or clearance items
• Customized products