Shipping policy
Shipping Policy – Asad Collection
Thank you for shopping with Asad Collection. We aim to provide fast and reliable delivery services to our customers.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Delivery usually takes 3–7 business days depending on your location.
- Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
- Shipping charges will be displayed at checkout before payment confirmation.
- Free shipping may be offered on selected products or promotional offers.
Order Tracking
- Customers will receive order confirmation and shipping updates through phone, email, or SMS where available.
Delivery Policy
- Please ensure that your shipping address and contact details are correct when placing an order.
- Asad Collection is not responsible for delays caused by incorrect shipping information.
Failed Deliveries
- If a delivery attempt fails due to customer unavailability or incorrect address, additional shipping charges may apply for re-delivery.
Damaged or Lost Packages
- If your package arrives damaged or is lost during shipping, please contact Asad Collection support within 5 days of delivery.
Contact Us
For any shipping-related questions, please contact Asad Collection customer support.